We're not ones to brag, but we're certainly very proud of our recent renewal of our ISO 9001 certification. Specifically because of the customer benefits it translates into.
Without getting super technical, ISO 9001 essentially sets out the criteria for a quality management system. The standards provide guidance and tools for us to ensure that our products and services consistently meet our customers' requirements, and that quality is constantly and consistently improved.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get the consistent and high quality products and services they rely on.
So, to sum up exactly what ISO means to you, our customer:
- Each day our company strives to exceed your expectations
- Fewer errors throughout the purchasing process
- Consistency of product quality
- On time shipping